FREQUENTLY ASKED QUESTIONS

1.- What kind of marble products do you sell?

We offer a wide range of marble products for your bathroom or kitchen, including soap dishes, trash cans, trays, shot glass sets, and many other items. Each product is made with the highest quality marble, providing durability and elegance.

2. How can I choose the right marble products for my space?

Our team is here to help you select the marble products that perfectly suit your space and style. You can contact us through our online chat, and we will gladly provide you with personalized advice.

3. Do marble products require special care?

Yes, marble is a natural stone that requires specific care to maintain its beauty over time. We recommend following the care and maintenance instructions provided with each product and using mild, non-abrasive cleaning products to avoid damaging the surface.

4. What is the delivery time for the products?

Delivery time varies by product and location. Orders are shipped once full payment for the product has been received. Generally, orders received before 2:00 PM on a business day are shipped the same day. Orders received after that time or on a non-business day are generally shipped the next business day.

Estimated time for Standard delivery: 2 to 4 business days from your purchase confirmation. The item will be delivered Monday through Friday. Deliveries are not made on holidays. However, we recommend contacting our customer service team for a more precise estimate.

5. How are the products packaged to ensure their safety during shipping?

We carefully pack all our marble products to ensure their safety during shipping. However, we recommend inspecting the package upon delivery and reporting any damage to the carrier immediately. It is also helpful to take photos of the package before opening it.

6. What payment options are accepted?

We accept various forms of payment, including credit and debit cards, bank transfers, and secure online payment platforms. During the checkout process, you can choose the option that best suits you.

7.Do you offer customization on marble products?

Currently, we offer products as described on our website. However, if you are interested in any specific customization, we recommend contacting our team to discuss the possibilities.

8. Where can I find LUHOM LUJOSO HOGAR MEXICO products?

Currently, our products are available at various high-end establishments, such as El Palacio de Hierro, Liverpool, Sanborns, and Amazon, as well as Mexico's most exclusive boutiques.